Payment

How do I pay for my order or Which available payment methods are offered?

We offer the next available payment methods:

Online payment:
iDEAL, BANCONTACT, SOFORT, CREDITCARD

When will my card be charged?
Your card will not be charged until your order has left our warehouse. If you send goods back, the amount will be credited back to your card account.

Are my card details safe?
For your convenience, your payment details will be saved on our encrypted server. Your card information is encrypted in our system using 128-bit SSL technology. This high standard of security means shopping with a card on Zalando is safe and secure, and ensures that your data will under no circumstances be accessible by third parties.

3DS Authentication
Our checkout process uses 3DS authentication (Verified by Visa, MasterCard SecureCode and American Express SafeKey). These services enhance your existing card account against unauthorized use when you shop with us. If you require more detailed information or encounter a problem with the authentication process, please contact your card issuer directly. Unfortunately we have no control over the payment authentication process so we will be unable to assist with any authentication enquirers.

Paying with PayPal

When will I be charged?
PayPal payments are usually credited within a few minutes.

What sort of payment confirmation will I receive?
You will receive an order confirmation which contains the link to your PayPal payment.

If for some reason, the payment process is interrupted, this link offers you the chance to reprocess your payment with PayPal. Please note, however, that after three hours payment via PayPal is no longer possible.

Can I pay by PayPal without creating a PayPal account?
Yes, in order to do so select PayPal as your preferred payment method during checkout. At the end of the ordering process, you will be directed to PayPal. If you prefer not to create an account, then simply select the option ‘Don’t have a PayPal account?’ and you can enter your card details and confirm the payment as a PayPal guest.

What happens if I make a return?
The amount will be credited to your PayPal account, unless you have paid as a guest. In that case, the amount will be credited to your bank account.

Cash payment on pickup and Bank transfer

You can easily transfer the amount to our account number after you have made an order. Once the amount has been received, the ordering process is set in motion.

Axelles Fashion, Belgium
Account number: BE96 0017 2126 5505
BIC: GEBABEBB

# The card billing address must be registered to the Belgium.
Please note, we do not currently accept payments by cheque or by phone.

# We only accept payments in Euro. The price, which is inclusive of tax, for the item will be shown on each product page.

# The billing and shipping address can be different however both addresses must be in the Belgium. Should you be unsure of your billing address, we would advise you to check this with your card issuer before attempting to place your order.

# How safe is shopping on www.axelles-fashion.com?
All transactions on this website are processed using a secure online payment Mollie that encrypts your card details in a secure host environment.